Letter to our members regarding COVID-19

Dear Credit Union Members,

We understand the concern and uncertainty surrounding the coronavirus (COVID-19) and we want to share what we are doing to keep our members and staff safe and healthy. Following the guidance from the Centers for Disease Control (CDC) to reduce in person contact, the Credit Union will be making changes in the way that we conduct business.

Meeting the needs of our members with the least amount of inconvenience is our first priority.  Beginning on March 23, 2020, services that require members to enter the lobby will be available by appointment only.  If you are needing a check or cash, please contact us by phone ahead of time at the numbers listed below and we will be happy to have those prepared for you and they will be able to be picked up at the 1st door of the Credit Union building where the drop box is located. We can continue mailing checks if you prefer. When making Payments and/or deposits you will be able to drop those off in the drop box and we will send you a receipt through the mail.  If you prefer to have a receipt please contact us ahead of time and we will meet you at the drop box door.  We also have a door bell on the main lobby door that can be rang to let staff know that you are here and we can communicate with you through the glass, but keep in mind we will not be able to open the door. Feel free to continue mailing payments to our PO Box.

You can apply for a loan by using our online application or request an application to be mailed, faxed or emailed to you.

Please refer to our Facebook page or our Website at www.creditunionmo.com for further updates.

Please feel free to contact us at the following phone numbers,

417-469-6223

417-469-6233

417-469-6262

Fax 417-469-1101

You can also contact us through email:

skinserlow@creditunionmo.com

salston@creditunionmo.com

Please feel free to contact us with any questions or concerns that you might have.

Sincerely,  The Credit Union Staff

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